Now Available: Texting with Thrive!
Safe and secure - when we text you, we will never ask you for your account number or your social security number and, when you text us, we will verify your identity by using methods other than your account number/social security number. It is extremely important that you keep your contact information up to date with us, that way your phone number will match your account on our system.
Text messaging provides the convenience that our members want, especially when you are already using texting to communicate with many other businesses.
With text messaging you can ask questions about deposit transactions, loans, payments, transfers and more, directly from your mobile devices, and get reliable, real-time answers from real people. You can even submit loan documentation for your loan officer. We can even schedule appointments for you!
We all know that in our own personal daily lives, it is often difficult to answer a phone call, however we are usually able to answer a text pretty quickly. At Thrive, our safe and secure texting solution gives you and the credit union an easy way to communicate and the ability to speed up the process and complete any paperwork that may be needed. We are so excited for our members to try out this service!
Text THRIVE to our Member Service Department at 765-284-1015. We are waiting to hear from you using this new, secure method of communication!
*Text and data rates may apply. Text messaging offered during normal business hours.